Warranty

2-YEAR LIMITED WARRANTY

The AIRdirondack is built to perform and backed by a 2-year limited warranty.

What’s Covered

  • Manufacturing defects
  • Structural failures under normal residential use
  • Hardware performance issues

What’s Not Covered

  • Normal wear and tear
  • Misuse or improper assembly
  • Extreme environmental damage
  • Commercial or high-traffic use

How We Resolve Issues

  • Replace defective parts
  • Repair product
  • Provide replacement components
  • Full replacement not guaranteed

How to Submit a Claim

  • Provide proof of purchase
  • Include photos and description

Limitations

  • Non-transferable
  • Original purchaser only
  • Liability limited to repair/replacement